Friendly, well laid out shopping center with plenty of parking. It gets a bit packed during the holiday season but that's to be expected. If you plan your shopping trip then there should be no issues.
Today whilst shopping and browsing in the Coffs Harbour Big W plants department I was shopping for a small indoor plant and when looking I noticed one in particular didnt have its information tab, including this there was no price sticker/barcode on the pot. There was one sticker on the wood next to the plant, I didnt read or check the sticker as I didnt give it a second thought. I proceeded to to grab the sticker thinking I was doing the right thing and stuck it back onto the pot. A woman employee came up behind me saying loudly I wouldnt do that if I were you. After stating this the woman proceeded to tell me I was swapping barcodes and shoplifting. Astounded and confused I explained what had happened and the woman continued telling me I was stealing and that she was watching me the whole time and that she knew exactly what I was doing. Annoyed at her accusations I continued trying to explain what I was doing and yet she continued to tell me I was lieing and stealing. After sorting out which plant the barcode has come from (next to the one I placed it on) she once again told me I was lucky I got caught as I couldve been in a lot of trouble. This commotion caused onlookers and made me embarrassed as I was only trying to do the right thing and instead was made out to be a thief and liar. She then proceeded to call other staff members on her phone and tell them she had caught me and that I was trying to pull the wool over her eyes and attempting to switch stickers and shop lift. After hearing this conversation I approached her again to once again try and resolve what had happened and show I was only trying to do the right thing. She proceeded to tell me about how putting the wrong stickers on pots is shop lifting and that she couldnt trust what I was saying as people do it all of the time. I explained that I understood where she was coming from and that shes doing her job, but I clearly was not stealing. I was there to buy a few items and browse, after that experience I put all of my items back and when doing so I saw the woman again when I was on the other side of the shop, this made me wonder if she was following me and spreading the news to other members to not trust me and check everything. Disgusted, embarrassed and annoyed I left the store as I felt I was being watched and mistrusted. So to anyone wanting to do something you think is nice like putting a sticker back on an item DONT because your stealing! I always loved shopping here, however the experience has sadly been ruined and I will be buying plants from other stores.
Comfortable place to shop. Air conditioning, plenty of toilets, rest room and seating spread throughout. Plenty of food choices and parking. General variety of shops.
Big W is a great department store where you can find a bit of everything. They have economically priced fashion items for adults and children of all ages. You can also buy homewares, electrical items, cards, wrapping paper, confectionary, linen, books, camping gear and the list goes on. It's a great go to store in Park Beach Plaza. This is a large store, well presented and the staff provide great customer service. Yesterday there was a reduction on all things Christmas so we purchased a Christmas Tree, decorations, Santa Suit and Sack, Christmas Chocolates and stocking fillers for really reasonable prices.
Large d iuscount variety store.... well stocked a normal pricing structures. Can lack enough checkouts open for customers
BIG W Park Beach is an Australian Department Store based in Coffs Harbour, New South Wales. BIG W Park Beach is located at Pacific Hwy, Coffs Harbour NSW 2450, Australia.
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